What are the museum’s opening days and times?

Find current opening days and times here.

Is entry to the museum still free of charge?

Yes!

How long can I stay at the museum?

As Andrew Carnegie’s cottage is small, we limit the space to have no more than three households at once. The much larger museum hall and other parts of the building are available for as long as you like.

Is there a specific walking route through the museum?

Our museum displays are set up chronologically from Andrew’s childhood to his legacy. The visitor route begins in the birthplace cottage and continues to the main hall.

I am planning to visit the museum, but have (mild) symptoms. What should I do?

If you have a cold or other potential Covid 19 symptoms, you should stay at home.

Do you accept group bookings (more than 10 people from four households) or school visits?

If rules and regulations allow, group visits are possible. Please contact us to discuss this further (details below).

I don't feel comfortable returning yet. How can I engage with the museum so I don't miss out?

We will be continuing our digital offer - please follow us on social media and check out History at Home section on our website.

Closures

It may occur that the museum has to unexpectedly close at short notice (due to staff shortages or change in Government regulations). We aim inform you as soon as that occurs, and apologise in advance for any inconvenience this may cause.

Are the toilets available?

Toilets are for visitors only, passerbys are currently not able to use our facilities. Baby changing is available. The toilets will be cleaned more frequently. We ask for your patience if you have to wait a little while we are cleaning the facilities.

Is the car park open?

The car Pay & Display park next to the museum is open and is operated by Fife Council.

You may pay contactlessly for your parking using the free Ring Go App (downloadable for Apple and Android devices).

Do you still have family activities on offer?

Yes! Please have a look at our Families site for more info.

Will I be able to purchase anything in your shop?

Our shop is open. We encourage you to pay for your purchases by card, if you can. All profits go directly towards the upkeep of our amazing museum!

How will you be managing payments?

To protect our staff and you, we would ask you to pay by card/contactless if possible.

Do you have a cloakroom?

Our museum does not have a cloakroom and is unable to store any bags, suitcases or other personal belongings such as children’s scooters. Please do not bring any large items with you.

Can I buy drinks and snacks?

Drinks and snacks are currently not available. You are welcome to bring along your own drinks and snacks and enjoy them in our lovely garden.

How will you ensure that I can visit safely?

We have responsibility for the health, safety and wellbeing of all of our visitors and staff and are committed to following the Scottish Government’s guidelines.

We ask our visitors to:

• Respect and listen to our staff. They are here to help everyone have a great visit
• Care about the health and safety of others by following social distancing guidelines
• Clean your hands regularly and avoid touching your face and surfaces
• Be patient if you have to wait for other visitors to move on
• Supervise children in your care at all times
• Stay at home if you display any symptoms of Covid 19.

We promise we will:

• Be at hand to answer any questions or worries and make your visit fun!
• Follow the same procedures we ask you to follow
• Provide clear signage and guidelines
• Clean surfaces and facilities regularly

Do I have to wear a face mask or covering?

Face coverings are mandatory at visitor attractions.

Current exemptions:

• Children under 5 years of age
• If you have a disability or health condition that means they cannot put a covering on
• If wearing a covering will cause you severe distress or anxiety
• If you need to communicate with someone who relies on lip reading
• If you have a reasonable need to eat, drink or take medicine

How many hand sanitiser stations are there?

There are four hand sanitiser stations - one at the main entrance (museum reception), one in the refreshment area, one near the toilet and one in the main museum hall.

What will you do if other visitors are not observing the rules?

We expect all our visitors to care about the health and safety of our staff and other visitors. Our staff will be reminding visitors to be considerate if necessary and will listen to any concerns raised.