We aim to make your visit to the Andrew Carnegie Birthplace Museum as accessible and enjoyable as we can. We are always looking at ways in which we can enhance the visitor experience for all. If you have any ideas on improvements that we can make or require any further information or support, please do get in touch.
Download our Accessibility Guide for full information on the accessibility of your visit within our building.
Please download our family-friendly visual story to help you prepare for your visit.
We have a sensory backpack, specifically designed for autistic children and have ear defenders available. Please speak to staff if you would like to use these.
The museum is quieter on weekdays, particularly in the afternoon. However, we often have groups visiting or family events. If you are worried about the Museum being too busy please get in touch beforehand and we can let you know if we have any groups booked in.
Phone: 01383 724 302
At A Glance
There is seating (without arms) in every room, except for the room in which Carnegie was born, and the Reception/Shop area
All staff have basic disability awareness training
There are two Blue Badge parking spaces opposite the birthplace cottage (approximately 10 metres away)
Accessible toilets are located around 30 metres away from the refreshment area and can only be accessed through the garden
There is level access from the side entrance to:
Main Hall displays
Reception/ Shop area
We have a hearing loop in the Reception/ Shop area
Portable audio recording of the audio in the Birthplace Cottage is available at Reception/Shop
We welcome hearing dogs and can provide water bowls for them
The walls and the doors have high colour contrast
The Birthplace Cottage has low lighting
Display information in audio format is available for the Birthplace Cottage
Some touchscreens in the Main Hall have loud audio but no subtitles
We welcome assistance dogs and can provide water bowls for them