We aim to make your visit to the Andrew Carnegie Birthplace Museum as accessible and enjoyable as we can. We are always looking at ways in which we can enhance the visitor experience for all. If you have any ideas on improvements that we can make or require any further information or support, please do get in touch.

Download our Accessibility Guide for full information on the accessibility of your visit within our building. 


 Please download our family-friendly visual story to help you prepare for your visit.

Download Visual Story

We have a sensory backpack, specifically designed for autistic children and have ear defenders available. Please speak to staff if you would like to use these.

Quieter times:

The museum is quieter on weekdays, particularly in the afternoon. However, we often have groups visiting or family events. If you are worried about the Museum being too busy please get in touch beforehand and we can let you know if we have any groups booked in.


Phone: 01383 724 302

At A Glance


  • There is seating (without arms) in every room, except for the room in which Carnegie was born, and the Reception/Shop area

  • All staff have basic disability awareness training

  • There are two Blue Badge parking spaces opposite the birthplace cottage (approximately 10 metres away)

  • Accessible toilets are located around 30 metres away from the refreshment area and can only be accessed through the garden

Level Access:

There is level access from the side entrance to:

  • Main Hall displays

  • Reception/ Shop area

  • Accessible Toilet

  • Garden


  • We have a hearing loop in the Reception/ Shop area

  • Portable audio recording of the audio in the Birthplace Cottage is available at Reception/Shop

  • We welcome hearing dogs and can provide water bowls for them


  • The walls and the doors have high colour contrast

  • The Birthplace Cottage has low lighting

  • Display information in audio format is available for the Birthplace Cottage

  • Some touchscreens in the Main Hall have loud audio but no subtitles

  • We welcome assistance dogs and can provide water bowls for them








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