This page gives the details of the Andrew Carnegie Birthplace Museum’s privacy notice in relation to information collected about you.


1. Who we are

Andrew Carnegie Birthplace Museum
Moodie Street
KY12 7PL

We are registered as a Scottish Charity, and our registration number is: SCO 15710.


2. What information do we collect about you and why?

Your activities and involvement with the Museum will result in personal data being generated. This could include:


2.1. When you visit the museum:

  •  Financial information (such as credit/debit card details).
  • It is a legal requirement to collect this data.
  • Images of you captured by our CCTV systems.
  • It is our and your legitimate interest to keep you, our buildings, people and collections safe. 
  • Photographs taken during our events.
  • Photographs are usually taken during our events for publicity and archival purposes. If you are not happy with us using an image of you or your child in this way, please notify a member of staff.


2.2 When you seek to engage with us and / or help us develop:

  • Your personal details (age, gender, current interests and activities).
  • We only ask this information when you are taking part in our visitor studies and keep the data safe and anonymous in our archive.
  • Family and spouse/partner or next of kin details (age, gender, current interests and activities).
  • We only ask this information when you are taking part in our visitor studies and keep the data safe and anonymous in our archive.
  • Ticket purchase and event registration / attendance info.
  • This is required for the contract (sale of the product or service) and for contacting you in case of cancellations etc.
  • Your response to us (your comments in the visitor’s book, feedback on TripAdvisor etc). You can leave your name and contact details in our visitors’ book but are not required to do so. We do not use information in the visitors’ book or social media for any purpose, but to give feedback to your comments.
  • Details of the ways in which you wish to be contacted by us if you enter a competition (name, email, address, telephone).
  • We only contact you if you win. We will destroy your personal data after the competition has closed unless you have expressly chosen to opt-in to our email list.
  • When you help us by donating money (Gift Aid) or objects to us.
  • It is a legal requirement to obtain your name and postal address.
  • When you sign up to our e-newsletter.
  • We only send you news about our work, events and exhibitions if we have your consent to do so.
  • Your contact details when you give or get information about our collections. We keep a record of your contact details for 6 years for administrative purposes. The information you provide, will be recorded in our archive in perpetuity.  



2.3. When you’re looking to work or volunteer with us:

  • Your personal details (name, gender, date of birth, email, address, telephone etc, your current interests and activities).
  • We ask this in order to comply with a legal duty & policies.
  • Family and spouse/partner or next of kin details.
  • This is a legal requirement in case of an emergency.
  • How you have helped us by volunteering.
  • We keep a note of the hours you have spent at the museum and a brief description of the great work you’re doing.


When we actively ask you to provide your personal information we will let you know why we are asking, and how we will use your data.


3. Would we share your information?

We do not disclose personal data to any third parties or external organisations. We only share your personal data where required to do so for prevention of crime or for taxation purposes (for example, with the police, HMRC) or where otherwise required to do so by other regulators or by law (e.g. the Charity Commission, Companies House). Any transfers of data will be done securely, in accordance with best practice.


4. How do we keep your information secure?

4.1. Protection

We use a variety of physical and technical measures to protect information we hold and to prevent unauthorised access to or use or disclosure of your personal data. All our data and databases are stored on secure computer systems and we control who has access to information (using both physical and electronic means). Staff receive data protection training and we maintain a set of data protection procedures which our staff are required to follow when handling personal data.


4.2. CCTV

Our premises are protected by CCTV and you may be recorded when you visit the Museum. The system is managed in accordance with our standard operating procedures and with good practice guidance issued by the Information Commissioner’s Office. CCTV images will only be accessed by authorised staff and are stored for up to 30 days, unless flagged for review.


5. Storing your personal data

We will only retain your personal data for as long as it is required for the purposes for which we collected it. This will depend on our legal obligations and the nature and type of information and the reason for which we collected it.


6. How can I access the information about me, and correction of information?


6.1. Your rights

We want to ensure you remain in control of your personal data and that you understand your legal rights, which are:


  • the right to know whether we hold your personal data (we aim to respond within one month);
  • the right to have your personal data erased (this does not apply where it is necessary for us to continue to use the data for a lawful reason, for example to prove that you have donated an item to the museum’s collection);
  • the right to have inaccurate personal data rectified;
  • the right to object to your personal data being used for marketing or profiling.


6.2. Complaints

Should you have a complaint about how we have used your personal data, you can complain to us directly by contacting:


7. Links to other site

Our website contains links to other external websites. We are not responsible for the content or functionality of any such websites.


8. Cookies

Purpose: These cookies collect information about how our visitors use this site. This data is collected anonymously and is used to help improve this website’s functionality. For more information, see Google Analytics page on safeguarding your data (external link).

Most Internet browsers allow users to control the acceptance of cookies via the browser’s settings. Visit (external link) to find out how to configure these settings on a number of major browsers.

You can opt out of being tracked by Google Analytics across all websites by installing Google’s opt-out browser add-on.


How to contact us

If you have any comments on our privacy notice, or information we hold about you please contact us:



This privacy notice was last changed on 24 May 2018.